These Terms of Service govern your use of Luhemu.com and any purchases made through our platform. By using our site, you agree to the terms outlined below.
1. Use of Website
Users may not copy, reproduce, or distribute content from Luhemu.com without written permission. Misuse of the website, including unauthorized access or engagement in unlawful activity, is strictly prohibited.
2. Order Acceptance and Processing
By placing an order, you confirm that:
- All information provided is accurate.
- Orders are subject to availability and confirmation of payment.
- We may cancel or reject orders involving suspected fraud or misuse.
3. Shipping Policy
We ship both domestically within the U.S. and internationally, except where restricted by law.
- Processing Time: 2–4 business days (Monday–Friday, excluding holidays)
- U.S. Delivery Estimate: 3–6 business days after shipment
- International Delivery Estimate: 10–18 business days, depending on the destination
Shipping charges are calculated at checkout and displayed before final purchase.
4. Pricing and Payment
All prices are in USD. Additional taxes or shipping fees may apply.
Accepted payment methods:
- Credit and debit cards (Visa, MasterCard, American Express, Discover, JCB, Diners Club)
- PayPal
Payments are securely processed using SSL-encrypted, PCI-compliant systems.
5. Product Information
We strive for accuracy in product descriptions and imagery. In the event of an error, we reserve the right to correct it and cancel affected orders with a full refund.
Product availability is subject to change without notice.
6. Returns and Refunds
Customers may request a return within 30 days of receipt, provided:
- Items are unused and in original condition
- The product is defective or incorrect due to our error
Return shipping is the customer’s responsibility unless the return is due to our fault. Refunds are issued within 5–9 business days of return inspection via the original payment method.
See our Returns and Refunds Policy for more.
7. Disclaimer
Services and content are provided “as is” without warranties of any kind. We do not guarantee uninterrupted or error-free service.
8. Limitation of Liability
Luhemu is not liable for indirect, incidental, or consequential damages resulting from use of the website or its products.
9. Modifications to Terms
We may revise these Terms at any time. Continued use of the site indicates acceptance of changes. Please review this page regularly.
10. Governing Law
These Terms are governed by U.S. law. Disputes will be handled under the jurisdiction of the United States.
11. Contact Us
For questions or concerns, reach us at:
Email: support@luhemu.com