These Billing Terms & Conditions explain how payments and related matters are handled on the Luhemu website (the “Site”). By placing an order, you agree to the following terms.
1. Payment Process
When you place an order, your selected payment method will be charged for the total amount, including product costs, shipping fees, and applicable taxes. An email confirmation will be sent once your payment is successfully processed.
In case of a payment issue, your order will be placed on hold and you will be contacted via email. We reserve the right to cancel any order if fraudulent, unauthorized, or suspicious activity is detected.
2. Pricing
All prices on the Site are listed in U.S. dollars (USD) and are subject to change without prior notice. Once an order is confirmed and payment is received, the price will not change for that order.
In the case of a pricing error, we reserve the right to cancel affected orders. If this occurs, you will be informed and given the option to proceed at the corrected price or cancel your order.
3. Accepted Payment Methods
We accept major credit cards (Visa, Mastercard, American Express), PayPal, and other payment methods as shown at checkout. By providing payment details, you confirm you are authorized to use the selected payment method.
All payments are securely processed through third-party services. Luhemu does not store your payment information.
4. Order Changes and Cancellations
If you wish to cancel an order, please contact [email protected] promptly. If your order has not yet been shipped, we will attempt to cancel it. If it has already been shipped, you may request a return following our Return Policy.
5. Product Availability and Fulfillment
While we strive to maintain product availability, all orders are subject to stock status. If an item is unavailable, we will notify you and offer a replacement or full refund.
We reserve the right to cancel an order and issue a full refund if we cannot fulfill it for any reason.
6. Updates to Terms
These Billing Terms & Conditions may be updated periodically. Any changes will be posted on our website with the latest revision date. Continued use of our services constitutes acceptance of the updated terms.
7. Limitation of Liability
To the extent permitted by law, Luhemu is not liable for any indirect or incidental losses related to payment processing or order fulfillment.
8. Contact
If you have any questions, please contact us at:
Email: [email protected]